Please be assured that your items will ship out within 3-5 business days of purchase depending on stock in hand. Payment authorisation and verification must be received prior to processing.
We ship via courier at one price for certain weights throughout New Zealand only and this is competitive with New Zealand Post.
The default instruction is "Authority to Leave". If they are unable to leave the parcel, the item may be left at the nearest post office or returned back to base. To ensure a hassle free delivery, give clear instructions for the courier if your address is hard to find or they need to be buzzed in.
If your address is within a school which may be closed on school holidays, please provide an alternative address or let us know when you re-open so we can hold the delivery. Courier deliveries occur between 8am-6pm, Monday through Friday, excluding holidays.